Diversity & Equality Policy

Street Friends Helping the homeless are committed to promoting equality in all our sessions & activities to promote an inclusive processes, practices & culture.

Diversity & Equality policy statement

At Street Friends helping the homeless:

  • We will strive to work to eliminate any unlawful or unfair discrimination including direct or indirect discrimination, discrimination by association, discrimination linked to a perceived characteristic, harassment and victimisation.

  • We will remain proactive in taking steps to ensure inclusion and engagement for all the people who work for and with us.

  • We will continue to strive towards a culture that is diverse and inclusive that recognises and develops the potential of all volunteers and attendees

  • We recognise the benefits and opportunities of having a diverse community of volunteers, who value one another and realising the contribution they can make to achieving Street Friends vision ‘emergency care, befriending, 'safe choices and direct referrals’.

This includes promoting equality and diversity for all irrespective of:

  • age *

  • disability *

  • ethnicity (including race, colour and nationality) *

  • gender *

  • gender reassignment *

  • religion or belief *

  • sexual orientation *

  • marriage and civil partnership *

  • pregnancy and maternity *

  • refugees and asylum seekers,

  • people with diverse communication needs

  • ex-offenders.

-*Under the Equality Act (2010) these are known as “protected characteristics”.

As the policy statement says, it applies to all volunteers, tier level volunteers, team leaders, management committee & attendees and those with whom we work in partnership.


Street Friends vision is to lead the way in ensuring no one starves and emergency provisions are available for all, comprehensive homelessness prevention, safe choices, direct referrals through expert services.


Equality, diversity and inclusion are at the heart of realising this vision. Our approach to equality and diversity is based on the following principles:



We will work in a way which promotes equality and diversity and which does not discriminate against any of our staff, service users or volunteers.



We will work in partnership with staff, service users and volunteers to encourage a culture where everyone receives respect and can voice their diverse needs, knowing that they will be heard.



We will work to ensure that our practices are transparent and open to scrutiny.

Providing opportunity 


We will work towards a culture where all volunteers, tier level volunteers, team leaders, management committee & attendees have the opportunity to reach their full potential.

Expertise and excellence:

We will work to high standards to ensure that the diverse needs of service users are recognised and met.

Achieving our vision: taking action and getting results

The action we take to achieve our vision is vital is covered by Street Friends Equality and Diversity Scheme and action plan. The scheme reflects our commitment to good practice and identifies the key issues for Street Friends as an ACVO constitution community group and sessions; activities; emergency aid provider.

It takes account of legislative and regulatory requirements and identifies key goals to be achieved.

The scheme is assessed and reviewed on a six monthly basis and the results are publicly available. To integrate equality and diversity into everything we do, all of Street Friends directorates have equality and diversity action plans. Corporate and regional equality and diversity working groups ensure good practice is shared and barriers identified.

People who volunteer, tier level volunteers, team leaders, management committee & attendees are integral to making our vision of equality and diversity a reality.

This includes:

  • playing an active role in equality and diversity and engagement working groups

  • taking part in corporate and local training and awareness programmes to equip staff and service users with the skills and knowledge they need to understand and meet the needs of colleagues and service users

  • participating in and promoting staff network groups that have been set up to add value to our equality and diversity practice

  • making a commitment to be involved and become a diversity champion

If you require this policy statement in an alternative format email by clicking the link.


1 King Street, Aberdeen, AB24 5AA

Beside Archibald Simpsons, opposite La Lombardas/ Castlegate

No donations anywhere else will go to Street Friends, easy access and parking.

During covid19 their are no donations in person, we request using our Amazon Wishlist, GoFundMe fundraisers and Bank Transfers only -  just email  - CITY CENTRE STORAGE

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